Tell us your Residential
HVAC Horror story!

For many years Canadian Homeowners have relied on their local Plumbing, Heating and Air-Conditioning Contractors to provide services that not only maintain comfort in their homes, but also keep their homes and family healthy. Many of these contractors were trusted business people that took their profession seriously.

Unfortunately, things are changing, what used to a service orientated world were the business relied on long term trust relationships is now becoming a world of high pressure sales with many homeowners being taken advantage of.

Stories collected will be used to lobby government and hopefully we will bring change to the industry.

Share your story.

Tell us your Residential
HVAC Horror story

Have you been a victim of pushy HVAC sales tactics?

Has a simple HVAC service call turned into a nightmare?

Have you bought a house, and found out you are trapped in a long term HVAC system or water heater lease?

HVAC Systems and Water Heater Bingo

CHECK OFF ALL THE BOXES THAT HAPPENED DURING YOUR LAST HVAC SYSTEM OR WATER HEATER SERVICE, TO SEE IF YOU GET BINGO

Bingo can be a fun game, but when it comes to Residential HVAC Systems and Water Heaters, companies that pay commission sales could cost you thousands of dollars and years of payments.

CRACKED HEAT EXCHANGER

FREON NEEDS TO BE CHANGED

TX VALVE HAS FAILED

SALESPERSON JUST AROUND THE CORNER

FURNACE IS 5 YEARS OLD TIME TO REPLACE

$500 IF WE DON’T INSTALL BY TOMORROW

WE HAVE A SALE THAT IS ENDING TOMORROW

WE OFFER LOW MONTHY PAYMENTS

A NEW FURNACE WILL SAVE YOU PILES OF MONEY

PARTS ARE HARD TO GET

BUY A FURNACE, GET A FREE A/C UNIT

ASKED TO SIGN AN ACKNOWLGMENT OF UNDERSTANDING

TECHNICIAN TRYS TO UP SELL YOU MULTILPLE ITEMS

TECHNICIAN OFFERS BIG SAVINGS IF YOU BUY NOW

TECHNICIAN CODEMS UNIT BEFORE DOING ANY WORK

EVERYTIME THE CONTRACTOR IS AT YOUR HOUSE THEY TRY TO UPSELL

THE CONTRACTOR YOU CALLED IS NUMBER 1 IN GOOGLE SEARCH

CONTRACTOR DOES NOT FIX THE PROBLEM DURING THE FIRST VISIT

THE COMPANY YOU CALLED IS NOT THE COMPANY THAT SHOWS UP

HVAC CONTRACTOR OFFERS LOW PRICE MAINTENANCE PLAN

YOUR REGULAR HVAC CONTRACTOR IS PURCHASED BY A INVESTMENT FIRM

TECHNICIAN CARRIES SALES BROCURES IN TOOL POUCH

TECHNICIAN SPENDS A LOT OF TIME ON CELL PHONE

Why are we collecting
this data?

We work in the HVAC industry and have its best interests at heart. Seeing consumers taken advantage of just to line the pockets of large corporations, investment managers and unscrupulous business owners does not serve anyone. We hope that by building this collection of stories we can affect change in our industry and the way companies do business.